1. Acceptance of Terms

By accessing and using FSLMARTBD ("the Website"), you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using this Website's particular services, you shall be subject to any posted guidelines or rules applicable to such services.

2. Account Registration

To access certain features of the Website, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during the registration process
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

3. Orders & Payments

Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at any time.

Pricing: Prices are subject to change without notice. We are not responsible for typographical errors in pricing.

Payment Methods: We accept various payment methods including cash on delivery, credit/debit cards, and mobile banking.

Order Confirmation: You will receive an order confirmation email once your payment is processed successfully.

4. Shipping & Delivery

Delivery Areas: We currently deliver within specified areas in Bangladesh. Delivery times may vary based on your location.

Delivery Time: Estimated delivery times are provided at checkout but are not guaranteed.

Delivery Charges: Delivery charges are calculated based on your location and order value.

Failed Delivery: If delivery fails due to incorrect address or recipient unavailability, additional charges may apply for redelivery.

5. Returns & Refunds

Return Policy: Products can be returned within 7 days of delivery if they are damaged, defective, or not as described.

Conditions for Return:

• Product must be in original packaging
• Product must be unused and in saleable condition
• Return request must be made within the specified timeframe

Refund Process: Refunds will be processed within 7-10 business days after we receive the returned product.

6. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of FSLMARTBD and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

7. Limitation of Liability

FSLMARTBD shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use the service
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our service
• Any bugs, viruses, or the like that may be transmitted through our service

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

We collect and use personal information to provide and improve our services. We do not sell or share your personal information with third parties for marketing purposes.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on the Website and updating the "Last Updated" date.

Your continued use of the Website after any changes constitutes your acceptance of the new terms.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: fslmartbd@info.com
• Phone: +88 01906-292110
• Address: 26/A Ashraf Tower, Sher-e-Bangla Nagar, West Agargaon, Dhaka-1207